FlightGlobal
• Alfred Chua
Virgin Australia centralises customer and loyalty under Andrew Cleary as senior strategy and Velocity leaders exit
Virgin Australia has reorganised its senior team, consolidating customer experience and loyalty under Andrew Cleary, who becomes Chief Customer Officer and CEO of Velocity effective 23 March 2026. Velocity CEO Nick Rohrlach and chief strategy & transformation officer Alistair Hartley will depart on 30 April; CAPA reports CEO Jayne Hrdlicka will step down.
