American Airlines combines OneCabin maintenance push, seatback screens and service initiatives to improve the passenger experien
American Airlines is adding more than 60 technicians and dedicated cabin-repair teams at six hubs through its OneCabin program, while restoring seatback entertainment and fixing an upgrade-system glitch. The moves address visible cabin deficiencies and customer friction, alongside a training message urging flight attendants to improve resilience and de-escalation.