Air New Zealand CEO Nikhil Ravishankar: AI can accelerate the turnaround—but operations set the limits
Air New Zealand CEO Nikhil Ravishankar tells Skift that AI and innovation are central to the airline’s turnaround strategy, but he cautions that real-world operations determine how far “the machine” can go. The remarks frame AI adoption as disciplined, operationally grounded, and geared to execution rather than experiments.