Paddle Your Own Kanoo
• Mateusz Maszczynski
British Airways Chief Customer Officer Calum Laming has left the airline, leaving the role unfilled as BA pursues cost-cutting while seeking to improve passenger experience. The exit creates an immediate leadership gap for customer experience, loyalty and retailing functions central to revenue and operations.
Air Data News
• Ricardo Meier
By Air Data News: A potential combination between Viva Aerobus and Volaris would materially change the ranking of Latin America’s largest airline groups when measured.
New York Times
• Niraj Chokshi
By New York Times: Inside a tornado-hardened office in Texas, 1,700 American Airlines employees manage the carrier’s operations, responding to bad weather, plane trouble and ailing passengers.
Paddle Your Own Kanoo
• Mateusz Maszczynski
By Paddle Your Own Kanoo: British Airways has rescinded its ban on hot water bottles for cabin crew after strong backlash and safety concerns.
Breitflyte
• Joe Breitfeller
By Breitflyte: Lufthansa Group has announced the upgrade of over 130 Airbus A320 aircraft with state-of-the-art, automated flight profile transfer technology starting in 2026.
Airline Weekly
• Gordon Smith
By Airline Weekly: As Breeze Airways enters its fifth year of flying, Gordon and Jay discuss the challenges and opportunities for the David Neeleman-backed U.S. carrier. In.
Breitflyte
• Joe Breitfeller
By Breitflyte: American’s new Airbus A321XLR debuted on Thursday (December 18th), departing New York-JFK with service to Los Angeles at 11:00. American is the first U.S.
Bloomberg
• Maya Averbuch
By Bloomberg: Mexico’s budget airlines Grupo Viva Aerobus SAB and Controladora Vuela Compania de Aviacion SAB, known as Volaris, expect to receive approval for their merger over the next 12 months from shareholders and regulators in Mexico, Colombia and the US, and form a new holding company.
Leeham News
• Scott Hamilton
