Qantas settles class action over COVID-era flight credits and cancelled flights
Qantas has agreed to settle a class action over its refusal to provide immediate cash refunds for COVID-cancelled flights, resolving claims from “hundreds of thousands” of customers whose travel was scheduled between 1 January 2020 and 1 November 2022. Reports put the payout between about $74m and $105m; Qantas denies liability.