Washington Post
• Aoife Walsh
Flight AA37, carrying 275 passengers and 12 crew members from Madrid to Dallas-Fort Worth, diverted to New York’s JFK after six of the Boeing 777’s eight lavatories stopped working. The crew cited an inadequate number of operational lavatories, leaving two available for 287 people.
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American Airlines, responsible for 60% of passengers involuntarily removed from flights, says test programs have helped curb the practice. The carrier says it will stop bumping passengers, though the available report does not detail the programs or provide figures on the reductions.
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Flight AA37, carrying 275 passengers and 12 crew members from Madrid to Dallas-Fort Worth, diverted to New York’s JFK after six of the Boeing 777’s eight lavatories stopped working. The crew cited an inadequate number of operational lavatories, leaving two available for 287 people.
The Transportation Department under Secretary Sean Duffy has moved to roll back consumer protections for airline passengers, according to the article. Passenger advocates argue the changes favor airlines, putting the balance between carrier obligations and travelers’ rights at the center of the department’s policy agenda.
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American Express plans new Centurion lounges at Newark, opening in 2027, and Heathrow Terminal 5, due in 2028, alongside larger lounges in Philadelphia and Houston. Separately, British Airways has announced a major Heathrow lounge investment that includes a new Terminal 5 facility scheduled for 2028.
PXCom and InterLnkd are partnering to bring personalized inflight shopping to airline passengers. The companies say the offering is intended to create new revenue opportunities for airlines, linking the onboard retail experience with a more tailored approach to shopping.
SAS and Lykke Coffee Farms are developing a coffee blend for service aboard SAS flights at 35,000 feet. The partnership is set to expand the offering to SAS lounges and the EuroBonus loyalty program later in 2027, extending the product beyond the onboard experience.
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American Airlines plans to bring Starlink to more than 1,000 mainline aircraft, adding over 500 to an earlier commitment. KLM will offer the service on long-haul flights, while Royal Air Maroc plans to equip more than half its fleet, becoming the first African operator to adopt Starlink.
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British Airways is upgrading its A380s in a fleetwide push toward a more premium cabin experience. Work is underway at Lufthansa Technik Philippines, with the reported transformation extending from nose to tail; the articles provide no details on the number of aircraft, cabin changes or completion schedule.
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