Paddle Your Own Kanoo
• Mateusz Maszczynski
British Airways will not renew its contract with an independent service that reviews rejected passenger compensation claims and can require the airline to pay. The service made BA pay £5 million in compensation in one year, including in cases where the airline believed compensation was not due.
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British Airways will not renew its contract with an independent service that reviews rejected passenger compensation claims and can require the airline to pay. The service made BA pay £5 million in compensation in one year, including in cases where the airline believed compensation was not due.
Three new deployments by AirFi and Moment show wireless in-flight entertainment reaching aircraft of different sizes and route networks. The announcements underscore the applicability of wireless IFE across varied operating contexts, though the available details do not specify the aircraft, operators or routes involved.
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JetBlue is increasing checked-bag fees across much of its network, with some first-bag charges reaching $70; the new pricing takes effect Nov. 3. The move follows earlier increases and comes as higher fuel costs pressure airline profitability, while the reports differ on how many times the carrier has raised fees this year.
British Airways is reintroducing meal pre-orders on a small number of select services as it beta tests the system. The airline has not confirmed when it will expand availability, leaving the broader rollout date unclear despite the service arriving more than three years later than planned.
Singapore Airlines plans to introduce upgraded KrisWorld entertainment features and high-speed Starlink Wi-Fi on selected aircraft in 2027. The announcement links a cabin entertainment refresh with expanded onboard connectivity, though the airline has not specified which aircraft will receive the upgrades.
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KLM’s first A350-900 began passenger operations on Oct. 30, flying from Amsterdam to Toronto with eight metric tons of cargo. Singapore Airlines plans to unveil updated A350 cabins and inflight experience in 2026 for 2027, while Aircalin’s first A350-900 is set to introduce new seating, business-class suites and upgraded entertainment.
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Finnair plans to equip 18 new Embraer E195-E2s, scheduled to enter service from Q3 2027, with SES connectivity; Air Astana will install the service on its A321LR fleet for some of its longest routes. The system combines low-Earth-orbit and geostationary satellite coverage.
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Ryanair CEO Michael O’Leary says he has no intention of reconciling with Elon Musk after their public dispute over the economics of installing SpaceX’s Starlink Wi-Fi on Ryanair aircraft. O’Leary views the continuing feud as a marketing opportunity, keeping the question of onboard connectivity costs in public view.
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