PaxEx News

Paddle Your Own Kanoo • Mateusz Maszczynski

IAG urges incoming UK PM Andy Burnham to cap Heathrow passenger charges ahead of £349bn third-runway expansion

IAG, parent of British Airways and Iberia, has made a “last-ditch” appeal to incoming UK Prime Minister Andy Burnham to intervene in the regulatory process setting Heathrow Airport’s passenger charges. The decision will directly affect costs and fares ahead of the airline group’s cost exposure tied to the £349bn third runway project.

1 Source

2026-07-16T08:29:24.658962-07:00

AeroTime

Cebu Pacific signs wet-lease deal for Airbus A320neo with Vietnam Airlines

3 Sources

2026-07-16T01:29:03.960304-07:00

Breitflyte

Air Canada Aeroplan and World of Hyatt launch reciprocal loyalty benefits, including elite-status fast track via a 90-day challe

12 Sources

2026-07-15T12:29:42.040193-07:00

AeroTime

IATA publishes operational guidance to standardize in-cabin pet travel across the passenger journey

12 Sources

2026-07-15T06:29:57.093000-07:00

Passenger Experience News Timeline

Paddle Your Own Kanoo

1 source

IAG urges incoming UK PM Andy Burnham to cap Heathrow passenger charges ahead of £349bn third-runway expansion IAG, parent of British Airways and Iberia, has made a “last-ditch” appeal to incoming UK Prime Minister Andy Burnham to intervene in the regulatory process setting Heathrow Airport’s passenger charges. The decision will directly affect costs and fares ahead of the airline group’s cost exposure tied to the £349bn third runway project.

2026-07-16T08:29:24.658962-07:00

IAG urges incoming UK PM Andy Burnham to cap Heathrow passenger charges ahead of £349bn third-runway expansion

Skift

1 source

Air India rebuilds its app with in-house booking and payments, adding AI to enable end-to-end trip management (flight, hotel, ca Air India is rebuilding its app with in-house booking and payments capabilities, positioning it to bundle flight, hotel, and cab reservations into a single end-to-end booking flow. The update also aims to let customers get problems “fixed” as one connected service rather than three separate journeys.

2026-07-16T07:00:08.605509-07:00

Air India rebuilds its app with in-house booking and payments, adding AI to enable end-to-end trip management (flight, hotel, ca

AeroTime

3 sources

Cebu Pacific signs wet-lease deal for Airbus A320neo with Vietnam Airlines Cebu Pacific has announced an agreement to provide wet-lease services to Vietnam Airlines, deploying one Airbus A320neo to support the Vietnamese carrier’s domestic operations over the coming months.

2026-07-16T01:29:03.960304-07:00

Cebu Pacific signs wet-lease deal for Airbus A320neo with Vietnam Airlines

Breitflyte

12 sources

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Air Canada Aeroplan and World of Hyatt launch reciprocal loyalty benefits, including elite-status fast track via a 90-day challe Air Canada’s Aeroplan and World of Hyatt have introduced a new partnership enabling members to earn and redeem across both programs, with reciprocal elite perks. The deal includes a 90-day challenge that can award Hyatt Globalist after 20 nights, along with options to transfer points and access cross-program benefits.

2026-07-15T12:29:42.040193-07:00

Air Canada Aeroplan and World of Hyatt launch reciprocal loyalty benefits, including elite-status fast track via a 90-day challe

AeroTime

12 sources

❗️

IATA publishes operational guidance to standardize in-cabin pet travel across the passenger journey IATA has issued new operational guidance for airlines to manage in-cabin pet travel consistently—from booking and check-in through boarding, onboard handling, and arrival. The move targets passenger confusion caused by uneven practices, which IATA says affects 41% of pet-interested travelers in its surveys.

2026-07-15T06:29:57.093000-07:00

IATA publishes operational guidance to standardize in-cabin pet travel across the passenger journey

Paddle Your Own Kanoo

3 sources

Lawsuit alleges Qatar Airways flight attendant served allergic passenger sandwich that triggered fatal anaphylaxis on ultra-long A family from Dresher, Pennsylvania, has filed a lawsuit against Qatar Airways alleging a teenage passenger died mid-flight on the Doha–New York JFK route after a sandwich served by a flight attendant allegedly contained an ingredient the victim was severely allergic to. The suit claims the incident triggered severe anaphylactic shock.

2026-07-15T02:59:00.861533-07:00

Lawsuit alleges Qatar Airways flight attendant served allergic passenger sandwich that triggered fatal anaphylaxis on ultra-long

AeroTime

4 sources

Starlux unveils “Airsorayama Silver” A350-1000 and expands A350-1000 long-haul routes for NW26-27 STARLUX Airlines debuted two specially painted Airbus A350-1000 aircraft in partnership with Japanese artist Hajime Sorayama, including “Airsorayama Silver,” which has completed its first commercial flight to Tokyo. For Northern Winter 2026/27, STARLUX filed service changes adding a fifth weekly Taipei–Phoenix flight and launching Taipei–Los Angeles A350-1000 service.

2026-07-15T02:58:57.865262-07:00

Starlux unveils “Airsorayama Silver” A350-1000 and expands A350-1000 long-haul routes for NW26-27

FlightGlobal

1 source

BA Cityflyer says British Airways’ system updates helped lift full-year 2025 operating profit 79% London City-based regional carrier BA Cityflyer links its improvement to British Airways’ ongoing system updates, citing benefits from technology changes across BA Cityflyer’s operation. The group points to BA Cityflyer’s parent’s reported 79% rise in full-year operating profit for 2025 as progress under its transformation plan.

2026-07-15T02:16:12.038155-07:00

BA Cityflyer says British Airways’ system updates helped lift full-year 2025 operating profit 79%

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