Passenger Experience News

Paddle Your Own Kanoo • Mateusz Maszczynski

Cathay Pacific apologises after serving wine to three-year-old in business class

Cathay Pacific has apologised after a flight attendant inadvertently served white wine to a three-year-old traveling in business class on flight CX255 from Hong Kong to London. The carrier has offered a full refund, upgrade vouchers and coverage of medical costs as regulators and the family voiced safety concerns.

2025-05-07T07:31:44.164509-07:00

The Air Current

United Stakes Future with JetZero in Blended Wing Aircraft Investment

2025-04-24T05:04:53.248793-07:00

Runway Girl

Etihad Unveils Revolutionary First-Class Experience on Airbus A321LR

2025-04-28T06:08:10.824253-07:00

Paddle Your Own Kanoo

Lufthansa Phases Out Inflight Duty-Free as Space Constraints Rise

2025-04-30T05:52:21.711444-07:00

Passenger Experience News Timeline

ktla.com

H Hotel by LAX transforms plane spotting into hospitality draw The H Hotel by LAX Airport has set a new standard for plane spotting, offering panoramic runway views, livestream-equipped observation decks and photography amenities that attract aviation enthusiasts worldwide. By integrating guest experiences with real-time flight operations, the 163-room property underscores growing airline branding and airport-adjacent hospitality trends.

2025-05-08T16:21:27.144533-07:00

H Hotel by LAX transforms plane spotting into hospitality draw

Forbes

Starlink IFC Install Base to Top 10,000 Aircraft by 2034 as United Launches Service May 15 SpaceX’s Starlink low-Earth orbit in-flight connectivity, installed on a few hundred aircraft today, will power United Airlines flights starting May 15 and serve more than 10,000 planes by 2034, according to a Valour Consultancy analysis and early hands-on reviews.

2025-05-08T00:36:08.512532-07:00

Starlink IFC Install Base to Top 10,000 Aircraft by 2034 as United Launches Service May 15

thebulkheadseat.com

Hawaiian Airlines Debuts Three Lilo & Stitch Disney Liveries on A330, A321 and B717 Hawaiian Airlines is unveiling three special aircraft liveries adorned with Disney’s Lilo & Stitch characters to mark the live-action film’s May 23 premiere. The first rollout on an Airbus A330 features Stitch beside the Pualani logo, with an A321 due next week and a Boeing 717 following in June.

2025-05-07T16:51:46.343853-07:00

Hawaiian Airlines Debuts Three Lilo & Stitch Disney Liveries on A330, A321 and B717

Travel Radar

Belfast International Airport opens Phase 1 of £100 million redevelopment with new terminal extension Belfast International Airport today opened Phase 1 of its £100 million, five-year investment programme, unveiling a new terminal extension featuring a next-generation security hall, expanded duty-free and enhanced arrivals forecourt. The upgrade, delivered by VINCI Airports, aims to elevate passenger experience with global retail brands and modern amenities.

2025-05-07T13:39:15.090447-07:00

Belfast International Airport opens Phase 1 of £100 million redevelopment with new terminal extension

Breitflyte

Cathay Pacific Unveils Redesigned The Bridge Lounge at Hong Kong International Airport Cathay Pacific has reopened its flagship The Bridge lounge at Hong Kong International Airport following a comprehensive refurbishment that introduces biometric check-in, upgraded seating and dining options, and enhanced amenities. This marks the first phase of the carrier’s multi-stage lounge enhancement program at its home hub.

2025-05-07T10:11:43.207558-07:00

Cathay Pacific Unveils Redesigned The Bridge Lounge at Hong Kong International Airport

Paddle Your Own Kanoo

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Cathay Pacific apologises after serving wine to three-year-old in business class Cathay Pacific has apologised after a flight attendant inadvertently served white wine to a three-year-old traveling in business class on flight CX255 from Hong Kong to London. The carrier has offered a full refund, upgrade vouchers and coverage of medical costs as regulators and the family voiced safety concerns.

2025-05-07T07:31:44.164509-07:00

Cathay Pacific apologises after serving wine to three-year-old in business class

Airways Magazine

Avelo Airlines Unveils Stretch and Stretch+ Extra-Legroom Seats Avelo Airlines has introduced two new seating tiers—Stretch with 32 inches of pitch and Stretch+ offering 36 inches plus an unoccupied middle seat—upgrading from its standard 29-inch economy configuration to give ultra-low-cost passengers more personal space.

2025-05-06T07:38:53.006082-07:00

Avelo Airlines Unveils Stretch and Stretch+ Extra-Legroom Seats

Axios

Federal Real ID Requirement for Domestic Flights Takes Effect May 7 From May 7, TSA will enforce the federal Real ID requirement for domestic flights, requiring nearly half of U.S. adults (47%) to present compliant identification or face additional screening—and potential boarding denials. Airports nationwide, including Sea-Tac, expect a last-minute rush for ID upgrades with minimal disruption.

2025-05-06T04:18:18.375758-07:00

Federal Real ID Requirement for Domestic Flights Takes Effect May 7

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