Passenger Experience News

Reuters • Bart Meijer

KLM cancels about 100 flights as Schiphol ground‑crew strike disrupts European network

KLM will cancel about 100 flights on Wednesday after a walkout by ground crew at Amsterdam Schiphol, the Dutch arm of Air France‑KLM said. The action has triggered cancellations and delays across Europe — from London City to Madrid, Hamburg and Warsaw — affecting thousands of passengers.

2025-09-16T03:06:38.297333-07:00

PaxEx.Aero

Southwest, T‑Mobile to offer free unlimited Wi‑Fi to Rapid Rewards members from Oct. 24, 2025

2025-09-04T07:09:03.320016-07:00

Paddle Your Own Kanoo

Passenger sues airline after alleged sexual assault in carrier‑provided shared Paris hotel room

2025-09-01T08:15:24.175068-07:00

Skift

Alaska Airlines Sets Sights on London and Reykjavik, Unveils New 787 Livery

2025-08-05T06:36:51.750139-07:00

Passenger Experience News Timeline

Reuters

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KLM cancels about 100 flights as Schiphol ground‑crew strike disrupts European network KLM will cancel about 100 flights on Wednesday after a walkout by ground crew at Amsterdam Schiphol, the Dutch arm of Air France‑KLM said. The action has triggered cancellations and delays across Europe — from London City to Madrid, Hamburg and Warsaw — affecting thousands of passengers.

2025-09-16T03:06:38.297333-07:00

KLM cancels about 100 flights as Schiphol ground‑crew strike disrupts European network

AeroTime

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China Eastern to launch world's longest commercial flight — Shanghai–Buenos Aires via Auckland, 12,000+ miles, 29‑hour return China Eastern will operate a twice‑weekly Boeing 777 service linking Shanghai Pudong and Buenos Aires with a brief technical stop in Auckland, creating the world's longest direct commercial flight at more than 12,000 miles. Returns can take about 29 hours and the route is scheduled to begin in December as the carrier's South America debut.

2025-09-15T12:16:03.168504-07:00

China Eastern to launch world's longest commercial flight — Shanghai–Buenos Aires via Auckland, 12,000+ miles, 29‑hour return

Runway Girl

Studios and APEX warn airlines consumer streaming services aren’t licensed for inflight use Major studios and APEX have warned airlines that consumer streaming services are not licensed for inflight use and that no major platform explicitly permits onboard access. They told carriers they must secure separate inflight rights and not bypass content licensing when offering passenger streaming.

2025-09-12T09:07:25.308977-07:00

Studios and APEX warn airlines consumer streaming services aren’t licensed for inflight use

Paddle Your Own Kanoo

British Airways bars crew from drinking coffee and taking in-uniform selfies under new appearance rules British Airways has issued a sweeping update to crew uniform and conduct guidelines that bans crew from consuming beverages in public while in uniform — coffee and soft drinks must be limited to staff-only areas — restricts visible water to “discreet” use, and curbs in‑uniform selfies and social‑media activity.

2025-09-11T02:58:22.003962-07:00

British Airways bars crew from drinking coffee and taking in-uniform selfies under new appearance rules

Breitflyte

Emirates opens Skywards redemptions and upgrades for Premium Economy Emirates said 10 September 2025 that Skywards members can now redeem Miles for Classic Rewards and Upgrade Rewards on all Premium Economy cabins across its fleet. The change lets members use Miles to book Premium Economy awards and to upgrade into the cabin on Emirates and flydubai-operated services.

2025-09-10T04:21:26.591636-07:00

Emirates opens Skywards redemptions and upgrades for Premium Economy

View from the Wing

United Ran Men‑Only Daily Flights for 17 Years — “A Club in the Sky” With Cigars, Cocktails and Steak For 17 years United Airlines operated daily, men‑only flights from 1953 to 1970 — marketed as "A club in the sky — For Men Only" — offering first‑class seating, steak dinners, cocktails, complimentary cigars, slippers, teletype market news, and a last‑minute message service, explicitly excluding women and children.

2025-09-07T09:04:53.969146-07:00

United Ran Men‑Only Daily Flights for 17 Years — “A Club in the Sky” With Cigars, Cocktails and Steak

aerospaceglobalnews.com

From yin‑yang to multiple‑choice: Airlines experiment with business‑class cabin layouts Airlines are increasingly experimenting with divergent business‑class cabin layouts — from BA’s yin‑yang seating and ANA’s ‘The Room FX’ sofa‑style suites to Lufthansa’s Allegris multiple‑choice concept and Delta’s tiered business plans — aiming to balance passenger choice, cabin density and ancillary revenue across long‑haul fleets.

2025-09-07T06:08:53.819510-07:00

From yin‑yang to multiple‑choice: Airlines experiment with business‑class cabin layouts

GlobalAir.com

Sarah Mespelt Larranaga, designer of Paris Hilton’s custom pink private jet Sarah Mespelt Larranaga, founder of Sarah Larranaga Aviation Design, is the designer behind Paris Hilton’s custom pink private jet. When refurbishing or creating VIP aircraft she balances aesthetics with aircraft weight, fuel efficiency and integration of cutting‑edge systems to preserve performance and regulatory compliance.

2025-09-05T14:05:36.528325-07:00

Sarah Mespelt Larranaga, designer of Paris Hilton’s custom pink private jet

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