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• Miquel Ros
LATAM’s Chief Experience, Brand & Customer Officer Paulo Miranda lays out the carrier’s customer-experience agenda, including new cabin concepts, a Wi‑Fi rollout, and expanded lounge offering. The plan is positioned around the upcoming arrival of the A321XLR as a key element of the aircraft-led refresh.
LATAM
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LATAM’s Chief Experience, Brand & Customer Officer Paulo Miranda lays out the carrier’s customer-experience agenda, including new cabin concepts, a Wi‑Fi rollout, and expanded lounge offering. The plan is positioned around the upcoming arrival of the A321XLR as a key element of the aircraft-led refresh.
LATAM Airlines Group says it is adding 13 next-generation aircraft in the first half of 2026 and expects more than 40 new aircraft by year-end. The carrier frames the move as progress on its fleet-renewal programme, aimed at strengthening capacity and connectivity across South America.
LATAM says it is on track to operate the largest fleet in its history by end-2026, supported by Airbus, Boeing and Embraer aircraft. The strategy targets operational flexibility by expanding across multiple aircraft families rather than pursuing a standardized fleet approach as fleet size grows toward 400 aircraft.
High activity
Two earthquakes struck Venezuela, causing operational shutdowns at Simon Bolívar International Airport (CCS) near Caracas and grinding both short- and long-haul connectivity to a halt. Over 100 flights were canceled at Maiquetía, with airlines including Avianca and Copa suspending Caracas services and American Airlines waiving change fees through June 28.
LATAM is evaluating the Airbus A350 and Boeing 777X to replace its future Boeing 777 fleet, signaling a major long-haul fleet decision ahead of the 777X’s certification and delivery ramp. The move comes as LATAM continues to navigate the wider widebody timetable set by the Boeing 777X and 787 programs.
LATAM Group hosted the 82nd IATA Annual General Meeting in the region after a 27-year absence, positioning Latin America’s aviation potential as a board-level priority. The carrier emphasized the need for effective public policies to support sustained development as the industry convenes to set the agenda for the year ahead.
LATAM Airlines Group said demand across its markets is holding up despite geopolitical tensions driving higher fuel prices. The carrier joined others in raising fares, signaling it expects pricing to offset at least some of the immediate cost pressure even as jet-fuel variability persists.
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