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Air India Chairman Calls for Restored Customer Trust and Tighter Financial Discipline

At his first town hall since announcing plans to step down in February, Chairman N. Chandrasekaran said Air India must rebuild credibility with passengers while sharpening cost discipline. He reaffirmed safety, operational excellence, customer trust and financial sustainability as priorities for the airline’s next transformation phase.

2026-09-07T02:20:59.376159-07:00

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Air India Chairman Calls for Restored Customer Trust and Tighter Financial Discipline

At his first town hall since announcing plans to step down in February, Chairman N. Chandrasekaran said Air India must rebuild credibility with passengers while sharpening cost discipline. He reaffirmed safety, operational excellence, customer trust and financial sustainability as priorities for the airline’s next transformation phase.

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Ryanair changes 737 disembarkation procedures after Italian study flags disproportionate airstair falls

Italian investigators found that Boeing 737 built-in airstairs are steeper and narrower than those typically used by ground-handlers, highlighting a disproportionate number of falls involving the stairs—almost exclusively on Ryanair jets. Ryanair has amended its disembarkation procedures in response.

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Google and Cathay Pacific expand AI trials to reduce climate-warming aircraft contrails

Alphabet’s Google and Cathay Pacific are expanding trials that use artificial intelligence to address aircraft contrails, a climate issue the aviation industry has historically struggled to mitigate. The effort brings a major technology company and airline together around reducing the atmospheric impact of flight operations.

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EU court rejects Ryanair’s bid to block Lufthansa aid

An EU court has rejected Ryanair’s request for an injunction against aid provided to Lufthansa, a decision that removes an immediate legal obstacle to the German carrier’s support while highlighting continued scrutiny of state assistance and competitive conditions in European aviation.

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