Passenger Experience News

The Air Current • Jon Ostrower; Edward Russell

Spirit labor approves pay and retirement concessions to unlock ~$100M as carrier nears bankruptcy deadline

Spirit Airlines' pilots and flight attendants approved revised contracts with temporary pay and retirement cuts, concessions the carrier says will save about $100 million a year. The votes clear a key step to secure financing before a critical bankruptcy milestone this weekend as rivals ready contingency plans.

2025-12-12T10:06:18.541668-08:00

ch-aviation

IndiGo stabilises operations after week-long meltdown — thousands cancelled, DGCA scrutiny and Q3 guidance cut

2025-12-11T20:25:00.755165-08:00

Paddle Your Own Kanoo

Cathay Pacific passenger arrested after attempting to open A350 door on Boston–Hong Kong flight

2025-12-12T00:47:05.364731-08:00

Skift

JetBlue opens BlueHouse at JFK Terminal 5 on Dec. 18, 2025

2025-12-11T05:04:11.676572-08:00

Passenger Experience News Timeline

Reuters

WestJet pauses rollout of non‑reclining economy seats, limits change to 22 aircraft WestJet has halted its planned rollout of non‑reclining economy seats after employee and passenger pushback and will proceed 'for the time being' on just 22 aircraft, with 21 already fitted. The carrier says it will solicit passenger feedback amid controversy over charging extra for adjustable seats.

2025-12-12T17:03:47.240744-08:00

WestJet pauses rollout of non‑reclining economy seats, limits change to 22 aircraft

CNBC

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NYT: TSA Shared Airline Passenger Data with ICE, Leading to Student's Arrest and Deportation The New York Times reports the Transportation Security Administration provided airline passenger data to U.S. Immigration and Customs Enforcement, a program that led to the Boston arrest and deportation of college student Any Lucía López Belloza to Honduras. The disclosure spotlights passenger-data access and airline data governance.

2025-12-12T13:54:42.218278-08:00

NYT: TSA Shared Airline Passenger Data with ICE, Leading to Student's Arrest and Deportation

The Air Current

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Spirit labor approves pay and retirement concessions to unlock ~$100M as carrier nears bankruptcy deadline Spirit Airlines' pilots and flight attendants approved revised contracts with temporary pay and retirement cuts, concessions the carrier says will save about $100 million a year. The votes clear a key step to secure financing before a critical bankruptcy milestone this weekend as rivals ready contingency plans.

2025-12-12T10:06:18.541668-08:00

Spirit labor approves pay and retirement concessions to unlock ~$100M as carrier nears bankruptcy deadline

Passenger Terminal Today

Brisbane Airport opens Skywalk entry to Domestic Terminal with direct carry‑on access to central security Brisbane Airport has opened a new Skywalk entry into its Domestic Terminal, giving carry‑on‑only passengers direct access to a new central security screening area from the Skywalk. The change provides a dedicated route for travellers with only hand luggage to reach domestic departures.

2025-12-12T09:29:22.773710-08:00

Brisbane Airport opens Skywalk entry to Domestic Terminal with direct carry‑on access to central security

Skift

CBP proposal would force international travelers to provide five years of social‑media history and relatives' personal data U.S. Customs and Border Protection has proposed expanding data collection for international visitors to include five years of social‑media history and personal details about family members. If finalized, the rule would broaden vetting requirements for foreign travelers to the United States and increase pre‑travel data burdens.

2025-12-12T07:44:52.457894-08:00

CBP proposal would force international travelers to provide five years of social‑media history and relatives' personal data

Aircraft Interiors International

Crystal Cabin Award 2026 shortlist spotlights inclusion, sustainability and longer‑flight comfort across 85 innovations Eighty‑five entries have been shortlisted for the Crystal Cabin Award 2026, exposing clear cabin priorities: solutions for longer flight times, barrier‑free accessibility, lightweight recyclable materials and enhanced digital passenger services. Notable submissions include Airbus’s A350 Master Suite, BMW Designworks’ Spaceframe and Collins Aerospace’s Skynook; winners announced 14 April 2026 in Hamburg.

2025-12-12T03:47:51.069285-08:00

Crystal Cabin Award 2026 shortlist spotlights inclusion, sustainability and longer‑flight comfort across 85 innovations

Paddle Your Own Kanoo

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Cathay Pacific passenger arrested after attempting to open A350 door on Boston–Hong Kong flight On Dec. 10 a passenger aboard Cathay Pacific flight CX811 from Boston to Hong Kong allegedly tried to open an A350‑1000 aircraft door during final descent; crew subdued him and no injuries were reported. Hong Kong police arrested a 20‑year‑old under the Aviation Security Ordinance; the case is under investigation.

2025-12-12T00:47:05.364731-08:00

Cathay Pacific passenger arrested after attempting to open A350 door on Boston–Hong Kong flight

ch-aviation

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IndiGo stabilises operations after week-long meltdown — thousands cancelled, DGCA scrutiny and Q3 guidance cut IndiGo's operations are stabilising after a week-long disruption that forced thousands of cancellations and stranded passengers. The carrier has resumed service to 138 destinations with 2,000+ flights, will issue ₹10,000 vouchers to affected customers, and faces DGCA probes, inspector dismissals and a trimmed Q3 FY26 guidance.

2025-12-11T20:25:00.755165-08:00

IndiGo stabilises operations after week-long meltdown — thousands cancelled, DGCA scrutiny and Q3 guidance cut

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