Passenger Experience News

The Points Guy • Sean Cudahy

Delta Opens First Sky Club Lounge at Charlotte Douglas International Airport

Delta Air Lines has launched its first Sky Club at Charlotte Douglas International Airport, spanning 14,000 square feet. This development marks a significant expansion in American Airlines' hub, offering luxurious amenities for travelers.

2024-12-18T03:07:36.893756-08:00

Wings

For airports, background music no longer is an afterthought

2024-12-19T06:47:41.190729-08:00

Paddle Your Own Kanoo

Heathrow Unveils $3B Infrastructure Upgrade Amid Saudi Investment

2024-12-18T04:48:50.950178-08:00

Aviation Week

Aircalin Expands Fleet with Two Airbus A350-900s for Long-Haul Network

2024-12-12T04:34:39.929157-08:00

Passenger Experience News Timeline

globalnews.ca

Air Canada Enhances Luggage Tracking for Holiday Travelers Air Canada has introduced a new system aimed at improving luggage tracking for passengers traveling during the holiday season. This initiative seeks to mitigate the inconvenience of misplaced baggage and enhance customer satisfaction amidst increasing travel demand.

2024-12-19T16:04:48.898061-08:00

Air Canada Enhances Luggage Tracking for Holiday Travelers

thebulkheadseat.com

LOT Polish Airlines Opens First U.S. Lounge at Chicago O'Hare LOT Polish Airlines has inaugurated its first lounge in the United States at Chicago O'Hare's Terminal 5. As the Star Alliance carrier's largest outstation, Chicago was a strategic choice, enhancing customer experience for transatlantic travelers and strengthening LOT's presence in North America.

2024-12-19T10:48:20.759086-08:00

LOT Polish Airlines Opens First U.S. Lounge at Chicago O'Hare

Wings

For airports, background music no longer is an afterthought

2024-12-19T06:47:41.190729-08:00

For airports, background music n

GlobalAir.com

Duncan Aviation Revamps Global 5000 with Luxury Sports Car Design Duncan Aviation has executed a notable interior refurbishment of a Bombardier Global 5000, integrating design elements inspired by high-end luxury sports cars. The partial transformation enhances the jet's interior aesthetics and aligns with modern luxury standards sought by its clientele.

2024-12-18T07:23:35.583732-08:00

Duncan Aviation Revamps Global 5000 with Luxury Sports Car Design

Airways Magazine

US Airports Brace for Record Passenger Volumes in Peak Travel Season With the anticipation of record-setting passenger numbers, U.S. airports are implementing enhanced operations and services to manage the increased flow during this peak travel season. Airlines are adjusting schedules, and airport authorities emphasize the need for efficient passenger movement and security operations.

2024-12-18T06:10:07.803069-08:00

US Airports Brace for Record Passenger Volumes in Peak Travel Season

Paddle Your Own Kanoo

Heathrow Unveils $3B Infrastructure Upgrade Amid Saudi Investment Heathrow Airport announces a $3 billion upgrade plan to enhance passenger experience, improve terminal capabilities, and support decarbonization. The plan comes shortly after a £950 million stake acquisition by Saudi Arabia, marking a significant private investment in UK transport infrastructure.

2024-12-18T04:48:50.950178-08:00

Heathrow Unveils $3B Infrastructure Upgrade Amid Saudi Investment

The Points Guy

Delta Opens First Sky Club Lounge at Charlotte Douglas International Airport Delta Air Lines has launched its first Sky Club at Charlotte Douglas International Airport, spanning 14,000 square feet. This development marks a significant expansion in American Airlines' hub, offering luxurious amenities for travelers.

2024-12-18T03:07:36.893756-08:00

Delta Opens First Sky Club Lounge at Charlotte Douglas International Airport

Aviation Week

DOT Mandates Protections for Airline Passengers' Mobility Devices The U.S. Department of Transportation has implemented new regulations ensuring airlines are responsible for the proper handling of mobility devices for passengers with disabilities. This rule aims to reduce mishandling incidents and enhance support for disabled travelers.

2024-12-16T14:35:35.037375-08:00

DOT Mandates Protections for Airline Passengers' Mobility Devices

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