Qantas to open Adelaide Product Innovation Centre in March 2026, creating more than 420 tech roles

Qantas will open a Product Innovation Centre in Adelaide in March 2026, backed by South Australia and the University of Adelaide, to create more than 420 high-skilled technology jobs. The centre will develop digital customer solutions—improving the Qantas app, check‑in, baggage tracking and AI tools for disruption.

Discovered 2025-11-12T18:59:38.689426-08:00 | 2025-11-12T18:59:38.689426-08:00

Briefing

What Hype is tracking

  • Creates more than 420 high-skilled technology roles from March 2026, signalling a major on‑shore investment in airline digital capability and talent; the programme includes partnerships with local universities and state support and ties into Qantas' broader workforce training efforts (see recent Qantas safety academy enrolments).
  • The centre targets customer-facing systems — the Qantas app, check‑in, baggage tracking — plus an AI tool to assist when "travel doesn't go to plan," which will directly affect passenger experience and disruption management.
  • Product managers, software developers, data and AI specialists will be co‑located inside the airline, concentrating in‑house capability to accelerate delivery of digital features and data-driven operational improvements.

Reported By

Breitflyte aeromorning.com airnewstimes.com AeroTime Airline Economics aerotelegraph.com
Sources Tracked
9
First Seen
2025-11-12T18:59:38.689426-08:00
Latest Update
2025-11-16T06:41:30.013907-08:00
Coverage
Aviation

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