Emirates has inaugurated the Emirates Centre of Hospitality Excellence in Dubai, an $8 million, purpose-built training complex to centralise service and hospitality training for nearly 25,000 cabin crew. The facility includes a restaurant, 170-seat lounge, presentation kitchens and eight tech-equipped classrooms, with more than 10,000 crew scheduled for training by year‑end.
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The Centre centralises hospitality and service training for nearly 25,000 cabin crew, is a reported $8M investment and will train more than 10,000 staff by year‑end, underpinning Emirates' scale-up in crew capability and consistency (centralises training to support the carrier’s expanding, retrofitted widebody fleet and broader passenger experience upgrades).
The move complements Emirates’ broader training infrastructure expansion — following a separate $135M pilot training centre — signalling parallel investment in both cockpit and cabin capability as the airline brings A350s, retrofitted 777s and incoming 777X into service (Emirates opens $135M Dubai training centre to support A350 fleet and incoming 777X).
The facility supports Emirates’ workforce growth and product rollout strategy, aligning with the Group’s recent global recruitment drive and cabin refresh programmes that include Premium Economy and retrofitted 777 deployments (global talent drive to recruit 17,300 staff and deployment of retrofitted 777s with Premium Economy).
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(DE) Emirates expands training capacity and recruits staff in Vienna • aviation.direct
Emirates opens $8M Dubai hospitality training suite to train cabin crew in onboard service • Aviation Business News
Emirates Unveils $8M ‘Luxury Academy’ For 25,000 Cabin Crew • Aviation Week
Breitflyte
• Joe Breitfeller